This course is for managers who need to use data in their work without producing it themselves. It does not cover statistics or software. It covers how to read the reports and charts they receive, how to spot common problems, and how to ask an analyst or a colleague for what they need.
The package is written for live online delivery: four session plans, breakout exercises based on the participants’ own reports, polls, and a task between each session. The trainer does not need a data background; the briefing covers the content in detail.
Course outline
- Asking a clear question of data
- Reading the common chart types
- Averages, rates and common misreadings
- Sample size and when a change is meaningful
- Requesting the right analysis
- Using data in a decision meeting
What the package includes
- Slides and a participant workbook, written for the delivery format
- Exercises and activities with instructions and model answers
- A trainer's guide with timings and notes for each part
- Briefing calls with your trainer before the course
- Support by email or call during the first delivery
- All files in editable form, yours to reuse